Get every rider where they need to be, on time, every day.
Route Care turns your weekly roster into capacity-aware routes, hands them to drivers on their phones, and shows the dispatcher every van moving in real time.
~200
Daily riders
2 clicks
From date pick to routes
Live
GPS & stop status
route.care / dispatcher / map
Tue Morning May 7
Maria · Van 1412/18
Daniel · Van 099/14
Joseph · Van 228/14 WC
LIVE · 3 vans rolling
9:41
Tue · AM Pickup · Van 14
4 of 7 done
Maria · 23 min ahead of plan
✓
Eleanor R.
2841 Walnut St
✓
Robert M.
812 Linden Ave
5
Dolores P.
1455 Cherry Ln · Apt 3B
WCETA 9:48
6
Frank T.
990 Oak Grove Rd
— Built for
Adult day careNEMT providersSenior shuttlesDisability paratransit
What it does
A quiet operations layer for the people who move riders.
Three things make a dispatcher's day easier: routes that aren't built by hand at 6am, drivers who know what's next without calling in, and the freedom to recover when a van breaks down at 9:30.
BEFORE · 31 miOPTIMIZED · 19 mi
— 01
Routes that respect capacity, shifts & wheelchairs
Pick a date, hit Generate. The optimizer pulls everyone scheduled for that day, fills vans by seat count, keeps wheelchair riders in WC-equipped vans, and orders stops to honor target arrival times — not just shortest distance.
14
Maria · 12 stops
→ 1455 Cherry Ln
ON TIME
09
Daniel · 9 stops
→ 822 Pine Ridge
+6 MIN
22
Joseph · 8 stops · WC
→ Depot
ON TIME
— 02
Live tracking, both directions
Every van streams GPS to the dispatcher. Drivers tap stops complete; status flips to green on the map within a second. No phone calls to confirm "did you get there yet?".
Dolores P. · WC
VAN 09
↓ reassign
Dolores P. · WC
VAN 09→VAN 14
Re-optimize Van 14
+3 min
— 03
Recover from anything, mid-day
Van breaks down. Driver calls out sick. A rider cancels at 8:55. Reassign a stop to another van, re-optimize the route, and the affected driver's phone updates immediately.
Tap to call & navigate
Driver app deep-links to Apple or Google Maps. One tap dials the rider or family.
Drivers without IT lift
Phone + SMS code, or open the daily share link the dispatcher texted. New driver onboards in two minutes.
Shifts, configurable
Two shifts a day or six. Set arrival times and default drivers; defaults flow into routes.
Print & PDF schedules
One page per driver per day. Org banner, capacity, every stop. Paper still wins in the field.
Get started
Two paths in. Pick yours.
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